FAQ's

How long will it take to receive my order?

It takes up to two days or less to process your order from the date of purchase (excluding Sundays). Shipping takes 3 - 8 days depending on the type of shipping selected at the time of checkout. In total it can take approximately 5-10 days for your package to arrive. 

How will I know my order has been shipped?  

A notification email or text confirmation along with a tracking number once your order is fulfilled. This will allow you to track your package to its destination. 

How are these products made?

We obtain quality foundational ingredients from reputable suppliers to formulate and manufacture finished products. Our products are evaluated by human volunteers to test the efficacy of the product. Once the quality and integrity standards are met we batch and package the final products for retail. 

Where are the products manufactured?

We manufacture our products in a designated lab/office. We utilize recommended safety guidelines & Good Manufacturing Practice (GMP) to ensure we deliver a quality and safe for use product.  

Do you offer refunds?

Due to the nature of our product (personal care) ALL SALES ARE FINAL. We have a no refund policy. If you are unhappy with your product for any reason please let us know so we can offer other alternatives.

How should I use my product?

Oiled By'T Products generate optimal benefits and results when used daily and consistently. See our product descriptions for specific product directions.

 

Did we miss your question? Navigate to our contact page and send us your question and we will be sure to provide you with a response.